Technology
Help Desk
To create a Technology Help Desk Ticket
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Create a new email message to helpdesk@msd120.org.
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In the subject, please provide a short but descriptive explanation of the problem (e.g. My computer will not print to the copier).
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In the email body, please provide additional information that may be helpful for us to diagnose and resolve the problem for you (e.g. I can print to other printers in the building, but not the main building copier)
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Attach any files or images that might be pertinent to the ticket.
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Send the email
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Once you have sent the message, you will get a response from the ticketing system within a few minutes confirming that a ticket has been created.
For emergencies that are time sensitive, please call the Help Desk at extension 4110.